director
20 en los últimos 152 días, recientemente 2022-07-21
Requisitos
- previous experience managing or fulfilling leadership functions in a customer-facing team such as Consulting, Audit, Sales or Customer Support
- functional experience with Oracle Cloud or identity as a service solutions
- exposure to or familiarity with NetSuite ERP or similar ERP software
Mostrar más +20 - previous experience managing or fulfilling leadership functions in a customer-facing team such as consulting, technical sales or technical support
- previous NetSuite product experience and NetSuite ERP Certification strongly preferred but not required
- proven ability to coach and guide a team with varied levels of experience
- proven ability to coach and guide team with varied levels of experience
- proven ability to collaborate with peers and management team to establish, improve and disseminate operational practices in a high-growth environment
- proven ability to collaborate with management and direct reports to establish, improve and disseminate operational practices in a high-growth environment
- ability to work effectively with team members locally and remotely via phone and Zoom
- prior experience managing globally distributed resources in customer-facing environments
- proven success in a fast-paced environment working with multiple customers and internal stakeholders
- proven success in a fast-paced environment working with multiple customers and internal stakeholders in Sales roles
- exceptional written and verbal communication skills, analytical skills, and presentation skills. Proven ability to communicate effectively with C-Suite level executives
- familiarity with and ability to report on CS metrics such as Adoption, CSAT, Net Retention
- manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc
- curiosity and desire for continuous learning and improvement. Proven success developing knowledge with both guided and independent learning
- oracle
- build enhancements within an existing software architecture and envision future improvements to the architecture
- the CSM LOB
- assists in the development of short, medium, and long term plans to achieve strategic objectives
- exceptional written and verbal communication skills, analytical skills, and presentation skills. Proven ability to communicate effectively with C-Suite level executives and Executive leadership
- regularly interacts across functional areas with senior management or executives to ensure unit objectives are met
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